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Old 09-17-2015, 10:38 AM   #1
eddy94
 
Drives: Black 2LT W/ Rs
Join Date: Jul 2013
Location: Houston, Texas
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Dealership scratched my paint

Today I went in for a oil change on my 13 Camaro. Before I even got to open the door, I noticed a good 3-4in scratch right above the door handle. They tried putting the blame on me saying it was already there. I wanna know if anything can be done in case I'm not satisfied with their work. I'm here waiting at the moment while the service manager looks at it. Do I contact him again in case the repair isn't fixed? Or what other choice would I have?
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Old 09-17-2015, 11:08 AM   #2
Pork Chop
 
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Is it through the clear coat? If not it can be buffed out.
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Old 09-17-2015, 02:16 PM   #3
jdrop01
 
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Have them fix that! If you have not left the dealer yet then remain there with a strong stance. It wasn't there before so they need to honor their mistake and fix it.
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Old 09-17-2015, 05:18 PM   #4
eddy94
 
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Quote:
Originally Posted by Pork Chop View Post
Is it through the clear coat? If not it can be buffed out.
Well service manager came out and Was able to buff it out.
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Old 09-17-2015, 06:07 PM   #5
Snoman
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Quote:
Originally Posted by eddy94 View Post
Well service manager came out and Was able to buff it out.
What dealer?

I forced one to repaint both of my front quarter panels and they are going to have to redo one of them.

We also forced another to repaint half a car.
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