A post I was hoping to not have to make (GM blocks L3 engine warranty repair)

[Stormcloak]

Originally Posted by maddoggyusa

without reading this whole post, doesn't it sound like a bad oil pump? and if they just put one in it woulda fixed the problem and no big deal????

If I understand the story correctly, the first shop ran the motor after it was towed there, and then started hearing a noise, so there might be some damage now vs. just the oil pump failure

[Nor Cal ZL1]

Originally Posted by Stormcloak

If I understand the story correctly, the first shop ran the motor after it was towed there, and then started hearing a noise, so there might be some damage now vs. just the oil pump failure

That where it all starts to go wrong. Mechanic was an absolute idiot starting the car with oil pump issues.

[68rssscamaro]

Originally Posted by Mr. Stacy

I will be working on that today. Unfortunately, GM does not publish direct email address for their executives. The VP does have a linked-in account, but I will do some research on how best to get this seen. Might have to submit it on their web form etc.

No worries. It will be seen by the powers that be and hopefully it will be addressed.

This is merely the first round. I have other ideas. GM can nip this in the bud, or let it get out of hand. Really their call.

JMHO as always.

Ok. Great job on getting this going!

[TAG UR IT]

Originally Posted by Jackass

Well , we just have a one side of the story ( not trying to say that the OP have done something else to the car ) but most of the time there is always the second side ! who's knows !

Like Mike said, we know the OP well and have known him for years. He's helped the wife and I in the Camaro5 booth for the past 3 years having his hands in our cash till many, many times. I followed along with him for the past ...5, 6 years?...as he wanted to get a Camaro, was going to get one, had his wife have medical issues, had to put the Camaro on the back burner due to huge medical bills, found out his wife hid money from him FOR him and surprised him so he could finally get his car. Dude...the LAST thing John wanted was to void his warranty. He wouldn't even put on long tubes. When we are all thinking of how to make the car go faster, he was thinking on how to make the car last longer. I will vouch for the OP in all he said.

Originally Posted by mlee

GM's side "the car was modified". There's your other side.

Myself and other mods here know the OP personally and know this car and know what "warranty" meant to the OP who did not want to modify the car until warranty was out. Yes, we are getting an actual account of the story. Agree with others... this dealer screwed him over.

Signed as well..

Originally Posted by BlueStreakHouTX

I just read this entire post from start to finish, and I am shocked that I didnt see the one post I was sure I would see:

No one from GM Customer Care has posted on here to have OP contact them to get this resolved.

This is the fastest way to get GMs attention.

And like Mike Lee, I've pm'd them as well and even sent another person a message. Would be nice to get some sort of response to this. Would be nice to hear an explanation of how Elites catch can supposedly caused pump failure...and then why the dealer ran the engine once at the shop when it had no oil pressure (I'm sure the black box info can be downloaded to prove it was run at the dealer....as we do when we have fatality crashes that will show date/time log info as well as speed, etc).

GM can easily supersede the dealership on this. Shoot. We've watched them do MANY things over the years to make things right or to check on vehicles even going to such lengths as to picking up vehicles at peoples houses, taking them back to Michigan, and working on them to figure it all out. They can make this right for them.

Originally Posted by BlueStreakHouTX

This.

It is a certainty that no dealership will touch this claim as GM has already said it isnt going to honor the warranty and pay any repair bill.

Whats worse is the dealer who ran the OP's car without oil pressure to diagnose the issue and caused more damage (motor knocking now when it wasn't when he had it towed in) needs to be held accountable for that negligent act...

And petition signed.

[Chevy Fanatic]

Originally Posted by bobby35ny

here is my question to you CC guys!
What IF...install the hoses the wrong way? Kink a hose?
Can that adversely affect that sticky oil pump relief valve that's already a known issue?
-bobby

I would say without a doubt absolutely NOT. Worse case installed incorrectly / kinked hose would build crankcase pressure and blow out the rear engine seal, leaving the car with an oil leak.

[Mr. Stacy]

Here is an update. I found all the emails for:

Senior Vice President, Customer Experience, General Motors Company
Alicia Boler-Davis

Chairman & Chief Executive Officer, General Motors Company
Mary T. Barra

President, General Motors Company
Dan Ammann

President, North America, General Motors Company
Alan Batey

They will now all receive copies of the petition directly from CHANGE.ORG.

Also, please do not feel obligated to contribute money to help circulate the petition. If this does not get resolved quickly, we may need everybody to chip in a few bucks to retain a lawyer, but as of now, the petition is doing quite well.

Thanks to everybody who is helping. Get your friends and family to sign. Anybody who owns a GM vehicle is affected by this crap.

Keep signing!

https://www.change.org/p/alicia-bole...their-warranty

[Rusty35]

Originally Posted by 1bad1/le

Op stated car didn't make noise and oil pressure light was on correct?
The mile put on isn't a big thing. Car could have had .1 mile to next mile. But you need to run engine to check oil pressure. That is performed first by taking off oil filter and putting a block and gage on it. If pressure is ok then you check it at ops.
Not sure of their results . None of us are. Could be anything. So stressing on running car or the mile change to me isn't a big issue.

Driving a car for 1 mile with no oil pressure is a big deal.
No need to drive car at all to check oil pressure.

[68rssscamaro]

Originally Posted by 1bad1/le

Being a GM certified tech with 25 years experience I could tell you that when the car comes into the shop you do your diagnosis . On an engine fault you call tech assist and the first thing they ask is if engine is modified. If it is which this car is you tell them.. Then they will ask for pics and descriptions of such mods and ask for pics . The dealer doesn't not have the authority to deny or out a block on warranties. I am not giving my opinion(yet) but just the ins and outs.

If it was me I would have notified the customer first. I know all dealers are different when it comes to this. JMO

[Johnny Mac]

I signed, you have a awesome story John. I hope the powers that be take care of you and your family soon.

[Nor Cal ZL1]

Originally Posted by 1bad1/le

Op stated car didn't make noise and oil pressure light was on correct?
The mile put on isn't a big thing. Car could have had .1 mile to next mile. But you need to run engine to check oil pressure. That is performed first by taking off oil filter and putting a block and gage on it. If pressure is ok then you check it at ops.
Not sure of their results . None of us are. Could be anything. So stressing on running car or the mile change to me isn't a big issue.

No you do not run an engine to see if the pump is building pressure. You pull the plugs, disable the fuel and ignition and turn the engine over with just the starter. If it did not register in a few revolutions, stop and pull the motor down to get to the pump. Starting a motor with suspected oil issues is foolish. Even worse it is a pretty widely known that there are oil pump problems and they did it anyway.

[DokWatson]

I'm a title 32 technician, I get paid well to work on vehicles. And based on everything I know as a mechanic, this is complete BS. I swear, if I blow my engine and GM tries to blame my CAI and exhaust I'll be right there with you lighting a fire under their asses. Ridiculous. I signed the petition and shared.

Oh, and any real mechanic wouldn't attempt to RUN an engine with oil pressure issues. I find the guy who says he has 25 years experience to be highly suspect for also being full of it. Where did you learn to turn wrenches?

[nobodyspecial]

Like the rest of the posters here, I believe with the information posted, that the OP is being taken advantage of. This really infuriates me about what is happening with this. If GM really wants to press the matter, I am not brand loyal, I can add them to my "do not purchase list."

A warranty is something that we the customer pays for as part of the vehicle package. Is GM essentially saying that the customer cannot depend on them to stand behind the product that they are selling?

[68rssscamaro]

Originally Posted by DokWatson

I'm a title 32 technician, I get paid well to work on vehicles. And based on everything I know as a mechanic, this is complete BS. I swear, if I blow my engine and GM tries to blame my CAI and exhaust I'll be right there with you lighting a fire under their asses. Ridiculous. I signed the petition and shared.

Oh, and any real mechanic wouldn't attempt to RUN an engine with oil pressure issues. I find the guy who says he has 25 years experience to be highly suspect for also being full of it. Where did you learn to turn wrenches?

[DokWatson]

Originally Posted by 1bad1/le

Like I said we don't know cause we were not there. How do you know it had no oil pressure .

The real question is, how in any way shape or form could a catch can ever have anything to do with oil pressure. I hope you don't work at any dealerships in Alaska.

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