My Top Replacement Experience *pics* - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Indiana Rocket · 12-22-2011, 12:33 AM

Hey PINKED any update on how this is going with GM?

Sevn86 · 12-22-2011, 12:43 AM

Quote:

Originally Posted by chopper

Wow that is so horrible.. I think that some of the things people have had to deal with gm should replace the whole car

So Cal Camaro · 12-22-2011, 12:51 AM

Sorry you're having these issues with the top. These posts are what are keeping me from buying a convertible. I hope GM is listening to you all and getting this fixed, because I am sure I'm not the only one who isn't buying them because of the issues.

SamHouseIII · 12-22-2011, 02:37 AM

Wow................That is some shody work.

Berryp · 12-22-2011, 12:06 PM

Man that looks real real bad, my car is going in next week for a new top i may have to rethink that move after seeing this.

tramtwo · 12-22-2011, 03:48 PM

Quote:

Originally Posted by Chevrolet Customer Svc

No worries SSAINT. I'm no stranger to getting my chops busted. I don't take it as a slight to me personally it's more of a call to action. If I need to be responding to something all you guys have to do is say so and I'll be there! HDRDTD, I see the document from the 16th which is the latest one for the top specifically. Hopefully this revised document gets all of you guys covered for this and you can all have good looking and silent running Camaro Convertibles very very soon!

Jeff Morris, Chevrolet Customer Service

Jeff NO ONE is satisfied, no one, not a single CAMARO VERT owner is satisfied with their top, not a single one, no one. This is the only subject on this entire board that there is a unanimous voice, this top is flawed and the fixes have made it worse.

Understand that NO ONE is happy about their tops or the fixes, period. This is not just a bunch of anal customers expecting some unrealistic standard be met. It is an entire GM line that has failed the customer completely on this top issue. Completely.

And frankly I find your post a little disheartening, as unknowing customers ride into their dealer and say, "Jeff says check for the latest documents and fix me up." Seriously?!

Can you please give us one example of a satisfied VERT owner that has had no top issues or has have them solved to their satisfaction? Just one Jeff... they aren't any. So please, thank you for all the help you try to provide on this site. But this issue needs a comprehensive approach coupled with public acknowledgement as well as an apology for treating the top of the line Camaro owners so poorly.

Jeff these cars are the top of the Camaro lineup, are they not? (EDIT well before the ZL1 release which has the SAME TOP!!) We have spent the most money for our cars. 5 grand extra to cut the top off to be given what we have is just

95birdible · 12-22-2011, 04:52 PM

On a side note a field rep was out at my dealership checking on my file and new 2012's on the lot. After comparing my notes then dropping the top on the new ones on the show floor the field rep commented that the new ones are worse than when I had mine replaced. He said "we have a big problem." No what is a dealership supposed to do with a brand new car never driven with a bad top?
Jeff and everyone else has been silent on the top issues. Scott will not comment nor will the dealerships cause they are being left in the dark. There is a big coverup going on and I as a consumer do not like it.

Bonanza7 · 12-22-2011, 05:12 PM

A LOT of GM tops have been replaced at outside shops for years. The dealers don't have the expertise to do it. Unfortunately, the quality of the outside shops are hit and miss. The one in Phoenix that did Most of the GM tops is now out of business. Too bad. They did great work.

jimkerr · 12-22-2011, 11:10 PM

Quote:

Originally Posted by tramtwo

Jeff NO ONE is satisfied, no one, not a single CAMARO VERT owner is satisfied with their top, not a single one, no one. This is the only subject on this entire board that there is a unanimous voice, this top is flawed and the fixes have made it worse.

Understand that NO ONE is happy about their tops or the fixes, period. This is not just a bunch of anal customers expecting some unrealistic standard be met. It is an entire GM line that has failed the customer completely on this top issue. Completely.

I am the owner of a 2011 vert and I am happy with mine!

tramtwo · 12-23-2011, 12:20 AM

Quote:

Originally Posted by jimkerr

I am the owner of a 2011 vert and I am happy with mine!

Awesome!! I am happy with mine too... the top, not so much.

12-22-2011, 12:33 AM	#29
Indiana Rocket Drives: 2011 Black 2SS VERT Join Date: Dec 2011 Location: Northwest Indiana Posts: 59 View My Garage	Hey PINKED any update on how this is going with GM? __________________ BLACK 2SSRS TEAM L99 I'm Great At Taking Stuff Apart It's The Putting It Back Together That Gives Me Problems.

12-22-2011, 12:51 AM	#31
So Cal Camaro So Cal Race Team Drives: 2013 Camaro Join Date: Mar 2010 Location: Sunny So Cal Posts: 3,584	Sorry you're having these issues with the top. These posts are what are keeping me from buying a convertible. I hope GM is listening to you all and getting this fixed, because I am sure I'm not the only one who isn't buying them because of the issues. __________________

12-22-2011, 02:37 AM	#32
SamHouseIII I Carry! Drives: 2013 CRT ZL1 Join Date: Jul 2011 Location: Fletcher, Ok Posts: 2,722	Wow................That is some shody work. __________________ I am a Modaholic!! Please Help!! Do Not feed my addicition....See build... http://www.camaro5.com/forums/showthread.php?t=261540 From Oklahoma, Join us on Facebook https://www.facebook.com/groups/okcamaros/

12-22-2011, 12:06 PM	#33
Berryp Drives: 2011 Camaro Vert RS A6 Join Date: Sep 2011 Location: Texas Posts: 244	Man that looks real real bad, my car is going in next week for a new top i may have to rethink that move after seeing this. __________________ [

12-22-2011, 04:52 PM	#35
95birdible Drives: 2012 1SS Camaro Convertible Join Date: Sep 2010 Location: Blaine, MN Posts: 1,674	On a side note a field rep was out at my dealership checking on my file and new 2012's on the lot. After comparing my notes then dropping the top on the new ones on the show floor the field rep commented that the new ones are worse than when I had mine replaced. He said "we have a big problem." No what is a dealership supposed to do with a brand new car never driven with a bad top? Jeff and everyone else has been silent on the top issues. Scott will not comment nor will the dealerships cause they are being left in the dark. There is a big coverup going on and I as a consumer do not like it. __________________ 2012 1SS Crystal Red Convertible "Cherry Bomb" Winner of the #NameThatCamaro Spring Special Edition "Green Flash"

12-22-2011, 05:12 PM	#36
Bonanza7 Account Suspended Drives: 2010, Rally Yellow, Black stripes Join Date: Jul 2010 Location: Phoenix Posts: 2,363	A LOT of GM tops have been replaced at outside shops for years. The dealers don't have the expertise to do it. Unfortunately, the quality of the outside shops are hit and miss. The one in Phoenix that did Most of the GM tops is now out of business. Too bad. They did great work.

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