My Top Replacement Experience *pics* - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

PINKED · 08-30-2011, 11:42 AM

where do I begin.. I think I may have been better off dealing with the rub marks. The new top is horrible! I am so disappointed.

1. The Upholstery guy who replaced the top suggested using rivets instead of screws. The rivets are not holding (PICTURE # 1).

2. I have a loose strap hanging over my passengers shoulder when the top is up (PICTURE # 2).

3. I have horrific wind noise when driving with the top up. I bragged to people before about how quiet the car was when driving with the top up.

4. When the top is down one side sits approx 2” lower than the other side (PICTURE # 3).

5. When the top is down the fabric used to be tight and lay flat – it is now loose (PICTURE # 4)

6. Upon inspection I have found random pieces of felt squares that are falling off from somewhere inside the top frame. Upholstery guy told me he was wrapping the brackets with felt to reinforce the screw/rivet heads so they wouldn’t rub. I thought he was doing more than sticking a felt square over them.

7. When the top is up, the headliner is pulling away from the frame above the drivers window exposing the frame (PICTURE # 5)

8. When the top is up, there are large gaps between the headliner and the car interior near the back seats and the headliner is wrinkled where it used to be smooth and flat (PICTURE # 6).

9. And last but not least… WEAR/RUB MARKS on passenger side (PICTURE # 7).

10. The drivers door sounds different now than it used to when closing it. Almost like the glass is hitting the car frame. I also noticed that when the window goes up when you close the door, the rubber weather stripping folds up into itself. It did not do this before.

So I suppose the next step is taking the car back yet again. I do know I am not taking the car back for the top issue until a true and tested fix is found or the entire top is replaced

PAUL SS · 08-30-2011, 11:45 AM

Don't accept it, it is not up to standards.

Steeler NY · 08-30-2011, 12:33 PM

Return it right away and contact GM that is a disaster! Make them make it right!

the price you paid for that cat it should be right!

Good luck

ToddB · 08-30-2011, 12:51 PM

Sorry man. That looks like crap.

SSOOCH · 08-30-2011, 12:56 PM

Why is a "upholstery Guy" repairing this??? Shouldn't a new top from GM be ordered and installed by techs at your dealer????

Nutbutt · 08-30-2011, 01:24 PM

Most Dealership service dept do not have experience in replacing tops. This is the same at my dealership and why I keep putting this off ! At least my dealership owns up to the fix for this is not right yet and won't do my top till he is sure it is correct from GM.

chopper · 08-30-2011, 02:50 PM

Wow that is so horrible.. I think that some of the things people have had to deal with gm should replace the whole car

Lightrider · 08-30-2011, 03:18 PM

Pinked- That is just downright shoddy work.

You new rub marks look almost as bad as my first top after 4 months of top down driving.

I'm sure you're going to but that needs to get back to dealer ASAP.

Baba · 08-30-2011, 03:53 PM

Wow! THAT was done at / through an authorized GM facility?! I'm really sorry this happened to you. THAT, should not be.

Please contact GM and your dealer to get this repaired correctly and so that this will never happen to anyone else.

Drago77 · 08-30-2011, 04:12 PM

Wow that is absolutely awful! From my own experiences I too am finding extreme wind noise from the rear passenger side that's clearly was never there before, and it's currently in now for the new tsb 4 the marks.

However your situation is absolutely unacceptable!

mtmtx · 08-30-2011, 04:12 PM

search "chevrolet customer svc" under members...get Jeff Morris involved ASAP

HDRDTD · 08-30-2011, 05:04 PM

Totally unacceptable. Take it back right away.

s58042095 · 08-30-2011, 06:29 PM

gm knows about the problem that what my dealership told me
but where is the recall notice
have to have my top replace too

ctinatx · 08-30-2011, 07:34 PM

08-30-2011, 11:42 AM	#1
PINKED Drives: '11 Triple Black 2SS/RS Vert Join Date: Feb 2011 Location: SW Ohio Posts: 66	My Top Replacement Experience pics where do I begin.. I think I may have been better off dealing with the rub marks. The new top is horrible! I am so disappointed. 1. The Upholstery guy who replaced the top suggested using rivets instead of screws. The rivets are not holding (PICTURE # 1). 2. I have a loose strap hanging over my passengers shoulder when the top is up (PICTURE # 2). 3. I have horrific wind noise when driving with the top up. I bragged to people before about how quiet the car was when driving with the top up. 4. When the top is down one side sits approx 2” lower than the other side (PICTURE # 3). 5. When the top is down the fabric used to be tight and lay flat – it is now loose (PICTURE # 4) 6. Upon inspection I have found random pieces of felt squares that are falling off from somewhere inside the top frame. Upholstery guy told me he was wrapping the brackets with felt to reinforce the screw/rivet heads so they wouldn’t rub. I thought he was doing more than sticking a felt square over them. 7. When the top is up, the headliner is pulling away from the frame above the drivers window exposing the frame (PICTURE # 5) 8. When the top is up, there are large gaps between the headliner and the car interior near the back seats and the headliner is wrinkled where it used to be smooth and flat (PICTURE # 6). 9. And last but not least… WEAR/RUB MARKS on passenger side (PICTURE # 7). 10. The drivers door sounds different now than it used to when closing it. Almost like the glass is hitting the car frame. I also noticed that when the window goes up when you close the door, the rubber weather stripping folds up into itself. It did not do this before. So I suppose the next step is taking the car back yet again. I do know I am not taking the car back for the top issue until a true and tested fix is found or the entire top is replaced Attached Images __________________ 2/1/11 (1100) - Order Placed 3/3/11 (3800) - Order Produced 3/14/11 (4B00) - Dearborn, MI Hostage Victim 4//13/11 (5000) - Delivered!

08-30-2011, 11:45 AM	#2
PAUL SS The Mark of Excellence Drives: 2010 ABM 1SS RS LS3 Join Date: Jan 2009 Location: Smallest State in the Union Posts: 8,688 View My Garage	Don't accept it, it is not up to standards. __________________ BMR, CAI, DynoMax, Elite Eng., Hurst, Jannetty, Clear Image Headers & Hi Flow cats, Jet Hot, LSR, TSW, VMax, Vredestein

08-30-2011, 12:33 PM	#3
Steeler NY Drives: 2011 2SS/RS IBM Vert Join Date: May 2009 Location: Central NY Posts: 1,252 View My Garage	Return it right away and contact GM that is a disaster! Make them make it right! the price you paid for that cat it should be right! Good luck __________________

08-30-2011, 12:56 PM	#5
SSOOCH Camaro SL,UTs Drives: 2010 Camaro SS/RS #16429 Join Date: Sep 2006 Location: South Jordan, UT Posts: 7,357 View My Garage	Why is a "upholstery Guy" repairing this??? Shouldn't a new top from GM be ordered and installed by techs at your dealer???? __________________

08-30-2011, 01:24 PM	#6
Nutbutt Drives: 2011 RJT 2LT/RS Convertible Join Date: Nov 2009 Location: Western Massachusetts Posts: 3,381 View My Garage	Most Dealership service dept do not have experience in replacing tops. This is the same at my dealership and why I keep putting this off ! At least my dealership owns up to the fix for this is not right yet and won't do my top till he is sure it is correct from GM. __________________ 1st IPF Supercharged 2011 2LT/RS RJT Convertible

08-30-2011, 12:51 PM	#4
ToddB Drives: 2011 2SS Convertible Supercharged Join Date: Nov 2010 Location: WI Cert Welder Navy NSSN Posts: 1,157	Sorry man. That looks like crap.

08-30-2011, 02:50 PM	#7
chopper Drives: 2011 camaro 2ss convertible Join Date: May 2011 Location: moving camaro to las vegas nevada Posts: 87	Wow that is so horrible.. I think that some of the things people have had to deal with gm should replace the whole car

08-30-2011, 03:18 PM	#8
Lightrider Drives: 2011 2SS/RS M6 Hurst Convertible Join Date: Jan 2011 Location: PA Posts: 602 View My Garage	Pinked- That is just downright shoddy work. You new rub marks look almost as bad as my first top after 4 months of top down driving. I'm sure you're going to but that needs to get back to dealer ASAP.

08-30-2011, 03:53 PM	#9
Baba Drives: 2011 Camaro 2LT RS Convertible Join Date: Jul 2011 Location: USAREUR, CONUS/DOD-A, VA Posts: 1,745	Wow! THAT was done at / through an authorized GM facility?! I'm really sorry this happened to you. THAT, should not be. Please contact GM and your dealer to get this repaired correctly and so that this will never happen to anyone else. __________________ 2011 Camaro 2LT RS Convertible Summit White Black Leather 3 Pedals Build Date: 06/27/2011 Purchased: 07/30/2011 Title Received: 08/15/2011 1984 Camaro (3rd Gen.): Traded: 1987 "Meet the new boss. Same as the old boss."

08-30-2011, 04:12 PM	#10
Drago77 Treasure Coast Camaro 5 Drives: 19 2SS vert, Mosaic Blk, A10 Join Date: Feb 2009 Location: Stuart, Florida Posts: 4,562 View My Garage	Wow that is absolutely awful! From my own experiences I too am finding extreme wind noise from the rear passenger side that's clearly was never there before, and it's currently in now for the new tsb 4 the marks. However your situation is absolutely unacceptable! __________________ My build:http://www.camaro5.com/forums/showthread.php?t=132722 http://www.treasurecoastcamaro5.com

08-30-2011, 04:12 PM	#11
mtmtx Drives: 2SS/RS convertible, 6M Join Date: May 2011 Location: ATX Posts: 237	search "chevrolet customer svc" under members...get Jeff Morris involved ASAP __________________ 2011 Black SS/RS Synergy Edition / 6M hurst / C.A.I. / ARH LT's / Corsa / Vmax ported TB / GT-12 cam / HPT tune / Hotchkis TVS

08-30-2011, 05:04 PM	#12
HDRDTD Drives: 2013 Triple Black ZL1 Vert M6 ECF Join Date: Mar 2011 Location: Trenton, Michigan Posts: 7,046	Totally unacceptable. Take it back right away.

08-30-2011, 06:29 PM	#13
s58042095 steve Drives: 2011 camaro conv Join Date: Aug 2011 Location: new hampshire Posts: 18	gm knows about the problem that what my dealership told me but where is the recall notice have to have my top replace too

08-30-2011, 07:34 PM	#14
ctinatx Drives: 2014 SS Sedan Join Date: Nov 2010 Location: Seattle,Wa Posts: 1,026 View My Garage	__________________ 2014 Phantom Black Metallic SS Sedan Sold - 2011 2SS/RS Convertible IBM/gray interior/black top/silver rally/L99/polished wheels - ordered 11/18/2010 - Built 02/09/2011- Delivered 4/2/2011

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