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Old 09-24-2009, 11:59 AM   #43
GaryTucker
 
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Quote:
Originally Posted by 2010SS2SS View Post
its soooooo freakin funny how alot of people on this site are out to blast dealers for every little issue. Your warranty wasn't VOIDED, they just told you they would not work on it because of the tint. Ever THINK that may be tint sop cut a lead or sliced something when trimming the tint or maybe they had no clue that metalic tint would affect the sound system? Let me guess it was cheaper to do the tint there? than the dealer?
Guess you got what you paid for!
I'm betting this is the issue as it seems others have window tint and don't have the FM issue. It may be a little more, but going through the dealer...even if they are outsourcing it to a shop gets you some protection. If work is done through the shop on a work order (this is the key) then you will have a bit more luck getting a dealer to fix something that someone else screwed up. Now a different dealer may not help you out...but the one that contracted the work should.

As far as the OP's problem is concerned, it sounds as if the dealer has done what any dealer would do with a modified item that they had no part in.

Think of it this way...if you went and bought a pair of pants at a department store, took them home and added stitching to them and the material gives way...why should the store cover your modification? That's a simplified example, but it is basically what you are doing to a car when you modify it...changing the specifications or how it operates.

I know I'll get flamed for that last comment, but it IS true about modifications. GM should not have to warranty something that you have modified. I'm not saying cancel the warranty on your power windows for that supercharger you have bolted on...but YES your entire powertrain warranty should be considered gone.

I do hope the OP gets his problem fixed to his satisfaction...but I think it will take him gaining an understanding of how to work with a dealer on a modified item. Dealing with a dealer when you modify is all about building a relationship and an understanding of their expectations. It is definitely a time when you ask first then do versus do then ask for forgiveness. Document your discussions if necessary. Most (and I know not all) dealers are pretty good people to work with. They aren't going to deny your powertrain warranty for a K&N filter (unless GM has told them they have to), but don't think they aren't smart enough to know that those extra oil bosses you've added to your engine probably go to a supercharger you pulled off before you brought the car in for an exploded clutch.

If you walk into a dealership shop and treat the people there with respect, you will usually get the same thing. Sure there are dealers out there to scew you over (we've seen quite a few lately with camaro sales!), but most are just like you and I...trying to make a living.
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Old 09-24-2009, 12:02 PM   #44
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I have 15% metallic sides and back installed by 3rd party and have no FM radio problems. I also use a nano 4g with no probs
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Old 09-24-2009, 12:10 PM   #45
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Originally Posted by cybercoaster View Post
I have 15% metallic sides and back installed by 3rd party and have no FM radio problems. I also use a nano 4g with no probs
Your post supports what many of us are saying...the OP's problem is probably related to installer error. Thanks for helping clarify that this isn't a GM issue. Having someone like you without the OP's problems helps to clarify where the problem is stemming from. Thanks!
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Old 09-24-2009, 10:01 PM   #46
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Originally Posted by Doc View Post
I saw his comment as just his opinion about something rather than him trying to coach anybody. And as for "superior attitude" your post certainly reeks of it. You attacked him personally while his comment was generic about conditions in society and actually I agree we've lost standards with regards to reading, writing and spelling.

The same media influences that damaged schooling have continued that damage through "culture" influences where they glorify a style of speaking and behavior that used to be an embarrassment. Speaking and acting as though you're illiterate and uneducated is not something to be proud of, defend or justify. Granted there's a wide range of conditions a child may grow up in but that is something we should strive to fix rather than use as an excuse to justify it. It's a failure of the education system, and a symptom of just the kind of attitude you claim is "superior". Today's arrogantly superior notion of "tolerance" is nothing more than weakness. It's riddled with hypocrisy and compounds problems rather than fix anything. And it does so with violent anger which is even more damaging.

And as for your last comment:

"Go in peace, my child - for you, life must be terribly frustrating and people in general, terribly irritating.
And so my advice to you is Yo, chill bro!"

You b-slap him because you consider yourself vastly superior and then tell him to "go in peace"? And then boast about how you're the director of an H.R. department and he'd be terminated for doing what you just did to him in print? It appeared you were by far the more frustrated and irritated. You came across as very judgmental while condemning him for being judgmental.

Read your first sentence again... and again... and again.... until you understand what you wrote. Look in the mirror and repeat it until you understand who needs "fixing" first.
Doc - The orig OP was looking for help, not looking to be "b-slapped" for his grammar. He then found himself on the receiving end of a diatribe (you call it "opinion") from there. That response opened the door for Tucker to be criticized.
How the original post lead to the comment about "speaking and acting as though you're illiterate", the failure of the education system, and my being superior, is well, puzzling.
Anyway, other posters have given some good advice about how to resolve his radio reception problem, and that’s what really matters. Not your or my opinions of what is right or wrong with people's attitudes.
Any way Peace - Maybe.
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Last edited by KJS; 09-24-2009 at 11:11 PM.
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Old 09-24-2009, 10:02 PM   #47
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Quote:
Originally Posted by GaryTucker View Post
I'm betting this is the issue as it seems others have window tint and don't have the FM issue. It may be a little more, but going through the dealer...even if they are outsourcing it to a shop gets you some protection. If work is done through the shop on a work order (this is the key) then you will have a bit more luck getting a dealer to fix something that someone else screwed up. Now a different dealer may not help you out...but the one that contracted the work should.

As far as the OP's problem is concerned, it sounds as if the dealer has done what any dealer would do with a modified item that they had no part in.

Think of it this way...if you went and bought a pair of pants at a department store, took them home and added stitching to them and the material gives way...why should the store cover your modification? That's a simplified example, but it is basically what you are doing to a car when you modify it...changing the specifications or how it operates.

I know I'll get flamed for that last comment, but it IS true about modifications. GM should not have to warranty something that you have modified. I'm not saying cancel the warranty on your power windows for that supercharger you have bolted on...but YES your entire powertrain warranty should be considered gone.

I do hope the OP gets his problem fixed to his satisfaction...but I think it will take him gaining an understanding of how to work with a dealer on a modified item. Dealing with a dealer when you modify is all about building a relationship and an understanding of their expectations. It is definitely a time when you ask first then do versus do then ask for forgiveness. Document your discussions if necessary. Most (and I know not all) dealers are pretty good people to work with. They aren't going to deny your powertrain warranty for a K&N filter (unless GM has told them they have to), but don't think they aren't smart enough to know that those extra oil bosses you've added to your engine probably go to a supercharger you pulled off before you brought the car in for an exploded clutch.

If you walk into a dealership shop and treat the people there with respect, you will usually get the same thing. Sure there are dealers out there to scew you over (we've seen quite a few lately with camaro sales!), but most are just like you and I...trying to make a living.
Excellent advice.
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Old 09-24-2009, 10:35 PM   #48
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Quote:
Originally Posted by GaryTucker View Post
I think if more people were honest, they would agree with what I'm saying.
I agree with what you're saying.

Quote:
Originally Posted by Cheshirelaugh View Post
Does the Camaro5 community know for sure if the Nano does/does not work with the Camaro(I don't)?
I use a new Nano on a regular basis with my car, no problems.

Quote:
Originally Posted by 2010SS2SS View Post
Let me guess it was cheaper to do the tint there? than the dealer?
Guess you got what you paid for!
Shouldn't make assumptions! I don't know about the OP, but my tint was not done at a dealership, and not because I found it cheaper. I did some research, talked to a lot of the local car guys who are REALLY anal about their cars, and got the name of someone who was unanimously known as being the best guy in town, with TOP quality tints. Cost me considerably more than it would have if I'd gone with the dealership, but the tint looks incredible, will last a long time, and didn't cause me any FM reception issues.

Just because a dealership is affiliated with GM does NOT necessarily mean that they will do a good job.
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Old 09-24-2009, 10:47 PM   #49
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Their not voiding your warranty, they cant get coverage for you when aftermarket components affect factory installed components Get a second opinion from another GM service center. Try your buddies iPOD in your car see if their is a difference
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Old 09-25-2009, 09:48 PM   #50
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When I asked a local dealership about tint, they recommended that I just take it down the street to the tint shop because it would be cheaper... He said "that's what we do anyway"...

So even if you get yours "installed at the dealer" this could mean they just have a 3rd party do it for them, then charge you a bit more. Same goes for the stripes... They usually have an outside source install them.
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Old 09-26-2009, 02:55 AM   #51
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Thanks for the Nano info Qik! Hopefully the OP can use that as ammo to get the radio (at least the iPod function) inspected/fixed under warranty
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Old 09-26-2009, 08:52 AM   #52
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Originally Posted by Mr_Draco View Post
Go to another dealer.


that is not customer service , there are plenty of dealers out there that will take care of you
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Old 09-26-2009, 09:46 AM   #53
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Old 09-26-2009, 10:02 AM   #54
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Maybe we have been typing it in to small of letters, because about 5 dealers have responded to this and people seem to be missing it.
DEALER CAN NOT COVER AN ALTERATION UNDER WARRANTY. Radio worked fine before tint. After tint radio messed up. Common sense would tell you that the tint is cause of problem. Dealer can not cover under warranty, because dealer won't get paid by GM for it. So what your asking is for the dealer to work for free.
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