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Old 05-11-2009, 11:31 AM   #1
franknbeans
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Question for dealers and one for Fbodfather

Dealer question:

I am looking for a step by step for my ummm.. . uneducated dealer on how to look up my order status.

Every time I call them all I do is get "There's isn't a vin number for your car yet."

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Fbodfather or anyone with the info question.

very easy. . . Who do I contact if my dealership closes down about my order? Is there a number that I could keep on file encase this situation arises?
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Old 05-11-2009, 11:54 AM   #2
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Your order status is right in workbench when he pulls up your order. There is your workbench # and then right beside it, 3800 or whatever status you are at. Mine lets me look at the screen when he was on workbench, and thats what I saw.
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.........we are far from finished.................
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Old 05-11-2009, 12:02 PM   #3
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Can a dealer access workbench anytime or is it only thursday-Sat.?
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Old 05-11-2009, 12:04 PM   #4
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I also have a print out of my workbench from a couple months ago. I assume status 1100 should be on there some where. . . Cant seem to find it.
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Old 05-11-2009, 12:07 PM   #5
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I also have a print out of my workbench from a couple months ago. I assume status 1100 should be on there some where. . . Cant seem to find it.
Bottom left on front page.
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Old 05-11-2009, 03:23 PM   #6
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They can access it any time, but I think it only gets updated monday through friday
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Old 05-11-2009, 04:48 PM   #7
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thanks for the info. . . my dealer actually called today to let me know they have their V6 in the showroom and that my car "doesn't have a vin yet, but is being produced". Not sure where that is in the order status.
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Old 05-11-2009, 04:54 PM   #8
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you'll get ur VIN in a couple days if its being built now..............congrats brother!
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Old 05-11-2009, 04:54 PM   #9
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ONLY IF the dealer is closed -- call the Chevy Customer Assistance Center -- 800-222-1020 -- and establish a case number.

DO NOT call there for updates on your status -- we'll send you back to your dealer.
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Old 05-11-2009, 05:00 PM   #10
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ONLY IF the dealer is closed -- call the Chevy Customer Assistance Center -- 800-222-1020 -- and establish a case number.

DO NOT call there for updates on your status -- we'll send you back to your dealer.
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