First visit to the shop (part 2)... NOT HAPPY!

[3BVert]

For background: http://www.camaro5.com/forums/showthread.php?t=41782

The primary purpose of this visit was to replace the driver's door panel which was scuffed on delivery. They managed to break (or improperly install) the power window buttons in the process (see pics below). Of course it was the end of the day when we picked it up so this will require another trip back. Hopefully it's just not seated properly, but I tend to think that the mount is broken.

Since we were there, I added a complaint of hesitation and bogging down at low RPMs. I expected to get "it's normal", but wanted to register the complaint. They agreed that there was a problem but did not know the cause. They asked to keep it over night because they were waiting to hear from GM. I guess GM didn't know either, but apparently it takes 30 miles of test driving to troubleshoot an issue that can be demonstrated in a drive across the parking lot! What, did some one need a cool ride for their date last night???

Since they were keeping the car, my wife made them swear to keep it locked inside the service department overnight. They promised... it rained last night... the car was washed before we picked it up. Hmm... In 15 years of dealing with this service department, they've never washed our car before returning it.

To top it off, they didn't reset the oil life. Makes me wonder if they even changed it! We've always had good service from them, but this just makes me

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For those interested in the techical details, here's how they logged our issues and resolutions:

JOB # 1 (WARRANTY)
DRIVERS DOOR PANEL HAS A SCUFF ON IT -SOP IS HERE-
INST NEW DRIVERS DOOR PANEL TO FIX

JOB # 2 (WARRANTY)
SPOILER BOLTS KEEP COMING LOOSE
REMOVED ALL BOLTS FROM SPOILER INST LOCKTITE ON BOLTS
TO FIX

JOB # 3 (WARRANTY)
CUST STATES FEELS LIKE SHUTTER AT LOW SPEEDS IDLING IN TRAFF
IC AND SLOW TAKE OFFS
THIS MAY BE NORMAL????

JOB # 4
CUSTOMER RQUESTS LUBE OIL FILTER CHANGE WITH
MOBILE 1 SYNTHETIC OIL
LUBED CHASSIS CHANGED OIL AND FILTER AS REQUESTED
LUBED STEERING COMPONENTS PER FACTORY RECOMMENDATION

JOB # 5 (WARRANTY)
CUST STATES INTERMITINT WHEN STARTS VEH OR ACCELERATES IT
BACKFIRES
COULD NOT DUPLICATE PROB NO CODES ??

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Here are the window switch pics. The first is after I've pulled them into the correct position. The second is what happens if you push down on the drivers window button. I HOPE it's just not seated properly and not broken.

[ljustin293]

wow...sorry bro..hope all works out in the end

[qbert48]

that sucks

[ahart04]

they got u

[levi1922]

aww, dude, id be very very unhappy as well!