No More TPWs? - Page 2 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

2010SSRS · 05-20-2009, 11:53 AM

Quote:

Originally Posted by achalk

Also, don't confuse TPW with updates on event codes. Your dealer can still provide you with those, once your order moves and the system updates. I think it is only very small pockets of orders that go from 3000 to 3800 without proper system updates.

i haven't heard of any announcements what-so-ever of any event codes changing to anything other than 3800 with a VIN for about a week now.

i think event codes aren't being updated either.

day 15 at 3000.................

NotAnInsider · 05-20-2009, 01:21 PM

TPWs exist but are no longer being given. The reason is stated above: Expectations are set that are not met. Easiest way to remedy that: stop giving them out. Just because you don't have a tpw doesn't mean they're not being scheduled.

I've said this in other threads, but it bears repeating here: If you see no movement between the time it hits 3000 to when it hits 3800 (Produced) or 5000 (delivered), then your dealer is not checking the event history.

Wisc camaro · 05-20-2009, 03:57 PM

I have been at 3000 for 5 weeks and there has been no updates and my dealer checks daily. I hope they don't update the event codes, at least I can hope something is happneing then.

2010SSRS · 05-20-2009, 04:25 PM

Quote:

Originally Posted by NotAnInsider

TPWs exist but are no longer being given. The reason is stated above: Expectations are set that are not met. Easiest way to remedy that: stop giving them out. Just because you don't have a tpw doesn't mean they're not being scheduled.

I've said this in other threads, but it bears repeating here: If you see no movement between the time it hits 3000 to when it hits 3800 (Produced) or 5000 (delivered), then your dealer is not checking the event history.

my dealer was told the workbenches aren't even being updated between 3000 and 3800 until the GMCS calls the dealer with the VIN.

he checks all his Camaro orders every morning.

321LATER · 05-20-2009, 04:30 PM

Quote:

Originally Posted by bluch

i got a TPW of June 15. could it be a GM Canada thing?

I got a TPW of May 25th. Not sure how much to trust that but I did get it from my dealer last week and he confirmed it was assigned two weeks ago.

Who knows and I would be happy with a call from the dealer saying your car is here.....These codes are stessing me out

TJ91 · 05-20-2009, 04:46 PM

I think my dealer is still getting TPWs, mine is still June 1st

NotAnInsider · 05-20-2009, 05:25 PM

Why aren't you guys putting order numbers in your sigs?

NotAnInsider · 05-20-2009, 05:26 PM

Quote:

Originally Posted by 2010SSRS

my dealer was told the workbenches aren't even being updated between 3000 and 3800 until the GMCS calls the dealer with the VIN.

he checks all his Camaro orders every morning.

I still say he is looking at the first screen and not checking the history.

tcslc · 05-23-2009, 11:22 AM

Do TPWs exist on all GM vehicles? If so, are TPWs available, for example, on a Cobalt order? If TPWs on all GM vehicles are suddenly not being provided, that may be indicative of "something" to come in the near term.

NotAnInsider · 05-23-2009, 05:48 PM

Quote:

Originally Posted by tcslc

Do TPWs exist on all GM vehicles? If so, are TPWs available, for example, on a Cobalt order? If TPWs on all GM vehicles are suddenly not being provided, that may be indicative of "something" to come in the near term.

Yes they exist for ALL orders and only Camaro orders are being restricted. You can call and get a TPW for your Cobalt. No problem. Camaro buyers are driving everyone crazy, thats all.

I feel the need to point something out. It was suggested earlier that customer services gives the numbers to the dealers. That is absolutely false. CS knows approximately NOTHING about orders. They just put you on hold and call the dealer or DBC for updates. Calling CS is near useless and they surely do not give dealers any info that they cannot access through their own channels. No one calls a dealer to give them a VIN....for any vehicle....ever. The dealer would get it from GlobalConnect or from calling DBC.

2010SSRS · 05-23-2009, 07:31 PM

well.........i found VIN 7553 sitting on a showroom in MI so we bought her yesterday.

workbench for her says 3800 with a target delivery date of 6/11/09..................

NotAnInsider · 05-23-2009, 09:29 PM

Quote:

Originally Posted by 2010SSRS

well.........i found VIN 7553 sitting on a showroom in MI so we bought her yesterday.

workbench for her says 3800 with a target delivery date of 6/11/09..................

Again, dealer didn't check Event Status History, just Current Event Status.....which we all know is wrong (or we should by now). If they did check the history, they didn't sort it by timestamp to get accurate info in the proper order. I've also previously stated that the target delivery date is wrong for every camaro order in Order Workbench. As is the Expiration of In Transit that is listed on the invoice. Target Delivery and E I/T being wrong are exactly the reason the TPWs are no longer given out.

I'm glad you found one and I'm glad you bought it. Have fun!

OUR72GTO · 05-23-2009, 10:16 PM

GM Canada Customer Service called me this week. Same lady that has had my file for 2 months. Does a great job.

She confirmed my TPW is " solid " for June 1 BUT she can no longer call me and any info I need must come from the dealer.

She was firm that a call to the dealer should be to the "GM not the salesperson".

Work bench updates in Canada include TPW on the print out.

UCF w00t · 05-23-2009, 10:20 PM

Quote:

Originally Posted by OUR72GTO

Work bench updates in Canada include TPW on the print out.

But in the US, they don't.

05-23-2009, 07:31 PM	#25
2010SSRS Drives: 2000 Silverado Join Date: Apr 2009 Location: Southern WI Posts: 1,240	well.........i found VIN 7553 sitting on a showroom in MI so we bought her yesterday. workbench for her says 3800 with a target delivery date of 6/11/09.................. __________________ IOM 2SSRS LS3 R6P - VIN 7553 Delivered 5/22/2009 Kooks, Corsa and Roto-Fab - SOLD 9/2010 VR 2SSRS LS3 - Borla, SLP CAI

05-23-2009, 10:16 PM	#27
OUR72GTO 2010 SIM Beige RS 6M Drives: SIM RS 6M 66 Corvair Silverado LTZ Join Date: Oct 2008 Location: Kamloops,British Columbia Posts: 4,673	GM Canada Customer Service called me this week. Same lady that has had my file for 2 months. Does a great job. She confirmed my TPW is " solid " for June 1 BUT she can no longer call me and any info I need must come from the dealer. She was firm that a call to the dealer should be to the "GM not the salesperson". Work bench updates in Canada include TPW on the print out. __________________ CAMARO.. 2010 The Heart Beat is back in CHEVROLET Now let's put it back in America

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05-20-2009, 01:21 PM	#16
NotAnInsider Drives: just sold it. Feet! Join Date: May 2009 Location: Philadelphia, PA Posts: 391	TPWs exist but are no longer being given. The reason is stated above: Expectations are set that are not met. Easiest way to remedy that: stop giving them out. Just because you don't have a tpw doesn't mean they're not being scheduled. I've said this in other threads, but it bears repeating here: If you see no movement between the time it hits 3000 to when it hits 3800 (Produced) or 5000 (delivered), then your dealer is not checking the event history.

05-20-2009, 03:57 PM	#17
Wisc camaro Drives: 1SS Victory Red Join Date: May 2009 Location: Wisconsin Posts: 16	I have been at 3000 for 5 weeks and there has been no updates and my dealer checks daily. I hope they don't update the event codes, at least I can hope something is happneing then.

05-20-2009, 04:46 PM	#20
TJ91 :chevy: Drives: 2LT/RS Join Date: Jun 2008 Location: Toronto Posts: 13,035	I think my dealer is still getting TPWs, mine is still June 1st

05-20-2009, 05:25 PM	#21
NotAnInsider Drives: just sold it. Feet! Join Date: May 2009 Location: Philadelphia, PA Posts: 391	Why aren't you guys putting order numbers in your sigs?

05-23-2009, 11:22 AM	#23
tcslc Drives: '10 SS 6MT, '07 GT500, '08 ACR Join Date: Mar 2009 Location: PA Posts: 42	Do TPWs exist on all GM vehicles? If so, are TPWs available, for example, on a Cobalt order? If TPWs on all GM vehicles are suddenly not being provided, that may be indicative of "something" to come in the near term.