Dealer Threatens to sue Camaro5 member for his post ! ! !

[67 Convertible]

It's obvious that the dealer is reading this site. It would be nice if they would become a member (if not already) and post in this thread to provide us with "their side" of the story as KJS has suggested.

[RPO_Z28]

Originally Posted by nitronate

i was thinking the same thing, that he works there or knows about the situation and has friends in the dealership. these types of actions by dealers are reactions of fear and stupidity in today's market. but hell, it's the NYC area, what do you expect?

It is common knowledge that I do not work for Arnold Chevolet.

Yes, I work for a local dealer near them and I do not work in service. I know people in the sales department and I do know that the owners have lawyers associated with their dealership.

I guess my point is that unless we were all standing there and were listening to the conversation, we cannot assume either side is right or wrong. Actually, RJS's comments are the most civilized in this thread. I questioned and he came back honestly and without malice.

It is quite common here on Camaro5 to bash dealers at the drop of a hat and most will jump on that bandwagon to up their thread count.

I wasn't there either but I can just see the situation escalating from the "I know more about Camaro's than you do" conversation. This isn't news but most service manager's at most manufacturer's DON'T know everything about every car they sell.

Also, whatever the NYC area comment is about, I really take offense to that.

[nova]

Originally Posted by 67 Convertible

It's obvious that the dealer is reading this site. It would be nice if they would become a member (if not already) and post in this thread to provide us with "their side" of the story as KJS has suggested.

They better jump in and respond before some enterprising non-lazy individual decides to post this to Digg, Reddit or (even worse for the dealer) Consumerist.

[GTAHVIT]

Hey guys,

To be clear,

RPO_Z28 is one of the good ones. He'll be honest and fair with you. If the dealer is wrong then he'll acknowledge it..

[RPO_Z28]

Originally Posted by GTAHVIT

Hey guys,

To be clear,

RPO_Z28 is one of the good ones. He'll be honest and fair with you. If the dealer is wrong then he'll acknowledge it..

Thanks for the kind words.

There's alot of newbies here that don't know who everyone is. I just hate when people jump to conclusions about dealers/posters without thinking.

[67 Convertible]

Originally Posted by GTAHVIT

Hey guys,

To be clear,

RPO_Z28 is one of the good ones. He'll be honest and fair with you. If the dealer is wrong then he'll acknowledge it..

Any chance you could combine the two threads concening this, it would be easier than jumping back and forth. Thanks.

[wullger]

Originally Posted by RPO_Z28

Thanks for the kind words.

There's alot of newbies here that don't know who everyone is. I just hate when people jump to conclusions about dealers/posters without thinking.

You mean this?

[ASTEDA]

According to the BBB:

BBB processed a total of 4 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 4 complaint(s) closed in the last 36 months, 2 were closed in the last 12 months.

These complaints concerned:


1 regarding Guarantee Or Warranty Issues
2 regarding Refund Or Exchange Issues
1 regarding Selling Practices

http://www.bbb.org/new-york-city/bus...ylon-ny-31582/

It appears that this is nothing but par for the course for this dealership.

[KoTToN]

i can see their new slogan "Customer service so good, that well sue you if you disagree!"

[StoutFiles]

Bill of Rights

Amendment I

Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.

Sadly, the Bill of Rights is the shakiest amendment there is. You're allowed to say what you want but it doesn't always protect you from the consequences of it.

Vulture, or KJS since you obviously changed your name, this was a scare tactic to get you to remove your post. They can't sue you and win unless you are lying about your story. If it happened and you can prove it then you'll be fine.

[Smokintires]

EDIt: I Quit this post.

[TAG UR IT]

Originally Posted by ASTEDA

The only grounds for cause would be “libel.” However, since the customer is expressing a personal perception, clearly stated as “My story” in the original thread, the dealership would have little to stand on. In fact, there are several sites out there that consumers can use to express their own personal experiences with a company and it’s all perfectly legal. Libel can only be claimed if the customer’s accusations are PUBLISHED- say, in a magazine or news paper and stated as FACT. A public web-site is not “published” material and the consumer did not state that EVERYONE receives shoddy customer service from the service department.

When a person/company sues for libel they have to prove, beyond a reasonable doubt, that the accusations are completely unfounded and malicious. For example… say someone calls you a rapist. In a court of law, the only way you would be considered a rapist is if you had an actual conviction for rape. In this case, the customer is stating that he/she received poor service- hardly a defamation. If this dealership has ONE, just ONE complaint registered from another customer- they're shit out of luck.

In fact, if I were the consumer in this case I would probably contact a lawyer and start a harassment suit if the dealership continued to leave nasty messages. People are entitled to their opinions- and so long as those opinions do not have malicious intent (unfounded and for no reason), the dealership should just STFU before they lose more than just a few customers who read this website.

No one is going to sue anyone here.

[rolnslo]

Originally Posted by RPO_Z28

Wow! Has anyone considered that KJS may have been guilty of being a loudmouth in the service department? When all is said and done, he will get thrown out of ANY business by making a huge scene. For some reason, people think they have the right to scream and shout at the top of their lungs in the middle of a business if they have a different view of how things should be. If KJS bought his car there, he has a little more clout than someone who bought elsewhere. If her didn't buy it there, I can guarantee you he will NEVER get his car serviced there from now on.

Being a customer doesn't give you the right to be a loudmouth.

Again, we are only hearing only one side of the story.

Originally Posted by RPO_Z28

Thanks for the kind words.

There's alot of newbies here that don't know who everyone is. I just hate when people jump to conclusions about dealers/posters without thinking.

RPO_Z28 - You've been here a while, as have I. We both know how things can get blown out of proportion on this site. However, you should take heed of your own comment about jumping to conclusions considering your earlier post. Were you not doing the same to KJS?

[StoutFiles]

their reputation will be ruined and they will have to go bankrupt.

Their reputation is only ruined if they try to sue their customers for saying anything negative about them. You can find something negative about EVERY dealership if you talk to enough people.