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10-26-2010, 11:31 AM
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#1 |
 Drives: Black 2011 2LT/RS Join Date: Sep 2010
Location: NJ
Posts: 282
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Dealership education
Is it just me or does it feel like the sales people at these dealerships haven't the slightest clue about the camaro at all? Like when I was buying my car not a single dealership could tell me what was included in the rs package. More notable one dealership didn't know the car came in manual. Granted to make sure I was getting what I wanted I wa really drilling them on this stuff. Now I am dealing with service depts for a few warranty issues and these dealers haven't the slightest clue regarding any of the tsbs. Is there no workplace education at these dealerships or do they not car that people see them as money mongers now?
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10-26-2010, 11:37 AM
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#2 |
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Account Suspended
Drives: Your new SLP Camaro! Join Date: Jul 2008
Location: Cedarburg, WI
Posts: 6,790
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Dealerships have certain GM incentives on training, if they participate...long story.
Those that are GOOD in the business take advantage of the training. Those who are EXCELLENT go beyond that any way they can. The people (sponsors) here are an example of that! |
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10-26-2010, 11:43 AM
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#3 |
           
Drives: 2SS/RS Join Date: Sep 2008
Location: Western North Carolina
Posts: 7,370
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Yea some salesman are complete idiots. A couple weeks ago my mom and I was driving by a Chevy dealer and they had a red SS she wanted to look at. The salesman tried to tell us that the Z28 is coming out this Thanksgiving with a twin turbo V6 and it's replacing the SS due to low sales because of its bad gas mileage. He also said the Convertible is being scrapped and is being replaced by T-Tops which is coming out in time for Christmas and that all this information came straight from the CEO himself.
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10-26-2010, 12:08 PM
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#4 | |
 Drives: 2011 SIM 2SS/RS M6 Join Date: Sep 2010
Location: Sterling, VA
Posts: 75
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Quote:
__________________
10/01/2010 - 1102 Order Entered via Web
10/26/2010 - 2000 Order Accepted by GM 10/26/2010 - 2500 Order Preferenced 10/26/2010 - 3000 Order accepted by production control. 10/27/2010 - 3100 Order available to sequence. 10/27/2010 - 3300 Order Scheduled for Production 10/28/2010 - 3400 Order Broadcast 11/12/2010 - 3800 Order produced  11/12/2010 - 4000 Vehicle available to ship 11/12/2010 - 4150 Invoiced 11/12/2010 - 4B00 Your car is bayed and is waiting for transportation by Truck, Rail or transfer to vendor 11/15/2010 - 4200 Shipped  |
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10-26-2010, 12:19 PM
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#5 | |
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Drives: 2011 Camaro 1SS Manual Synergy Grn Join Date: Apr 2009
Location: Sparta Chevrolet, Sparta, MI
Posts: 2,107
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Quote:
x 1,000,000,000,000
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10-26-2010, 12:26 PM
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#6 | |
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Account Suspended
Drives: Your new SLP Camaro! Join Date: Jul 2008
Location: Cedarburg, WI
Posts: 6,790
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Quote:
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10-26-2010, 11:45 PM
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#7 |
 
Drives: 2011 camaro 2ss black,hurst shifter Join Date: Aug 2010
Location: Logan, UT
Posts: 307
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ya I seem to be able to teach salesman somthing new every time i go on the lot. now i just have fun with them let them tell me a bunch of BS then make some remark about a feature the camaro has that they don't know yet. they try it and when it works they shut up real quick. for example in the auto burp the gas then floor it and it will down shift to fourth and hold, untill you let up. none of the sales people knnow that.
however I am friends with my local dealer, we went to high school together. so when i go in there He just out right asks "so what else can the camaro do"?
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10-27-2010, 12:25 AM
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#8 |
 
Drives: Dmax Join Date: May 2010
Location: St Joseph
Posts: 30
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I have had the same problem at the last 4 or 5 dealerships that I have been to.
They weren't all Cheverolet dealerships either. Thank goodness there is a forum such as C5 to help keep us informed on everything.
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10-27-2010, 12:28 AM
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#9 | |
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Drives: Dmax Join Date: May 2010
Location: St Joseph
Posts: 30
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Quote:
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10-27-2010, 07:59 AM
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#10 |
Drives: 2011 ss camaro Join Date: Aug 2010
Location: spring hill, fl
Posts: 1,705
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if it wasn't for this forum, i wouldn't even know my car was comin with rear seats.
__________________
10/28/2010 got it
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10-27-2010, 08:25 AM
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#11 | |
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So It'll Go Down Easy
Drives: Camaro SS/RS Join Date: Aug 2010
Location: Long Beach, CA
Posts: 852
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Quote:
You can find all this on www.Chevrolet.com/Camaro... duh? |
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10-27-2010, 08:26 AM
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#12 | |
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So It'll Go Down Easy
Drives: Camaro SS/RS Join Date: Aug 2010
Location: Long Beach, CA
Posts: 852
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Quote:
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10-27-2010, 08:36 AM
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#13 |
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Account Suspended
Drives: Your new SLP Camaro! Join Date: Jul 2008
Location: Cedarburg, WI
Posts: 6,790
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It COULD be because many of them work the Aveo Forums....
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10-27-2010, 08:54 PM
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#14 |
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Drives: 2012 KIA Forte; 2011 2SS/RS - SGM Join Date: May 2010
Location: Erie, Pa
Posts: 245
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Man I was lucky, knew my saleman from the old neighborhood and he STILL has his 69 camaro. The dealership was slow to pass on information and he knew about Camaro5 to keep updated, and turned me on to it. Got to find the saleperson who is a car freak!!!
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